I was surprised that, on my previous post, nobody had anything to say about Nikki Haley’s directive to state employees to answer the phone by saying, “‘It’s a great day in South Carolina!”
Wait… the news stories didn’t say anything about an exclamation point. But how else could you say that? The content demands such punctuational excess.
For years, I’ve been hearing Nikki (along with a few million other thoughtless people who understand neither business nor government, how they are essentially different, or how they are supposed to be essentially different), say she wants to “run government like a business.” Somewhere, there’s video of me sternly expressing to her why she is wrong to say that, and her smiling back sweetly, obliviously.
This directive is not only as vapid as that phrase, it gives me an idea that perhaps this is what she meant. Perhaps this is the kind of business she wants government run like. A particularly off-putting, phony, soul-eroding (for employees) kind of business. The kind that makes you want to turn on your heel and walk out as soon as you encounter the reception desk.
Up to now, I have only run into this kind of chafing chipperness in the private sector, in the mouths of receptionists and others who are force to say it like so many galley slaves (keep rowing; keep saying the phrase). Not any more, thanks to Nikki Haley, and the voters’ unmitigated foolishness in electing her to this office.