Netflix listened! ‘No Qwikster.’ I’m impressed…

… but not overwhelmed with gratitude or anything. After all, the rates DID go up.

But the boss man there had seemed so adamantly sure that his way was the way to do it, and everybody else was an idiot, that I was pleasantly surprised to see this release today:

Dear Brad,
It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.
This means no change: one website, one account, one password…in other words, no Qwikster.
While the July price change was necessary, we are now done with price changes.
We’re constantly improving our streaming selection. We’ve recently added hundreds of movies from Paramount, Sony, Universal, Fox, Warner Bros., Lionsgate, MGM and Miramax. Plus, in the last couple of weeks alone, we’ve added over 3,500 TV episodes from ABC, NBC, FOX, CBS, USA, E!, Nickelodeon, Disney Channel, ABC Family, Discovery Channel, TLC, SyFy, A&E, History, and PBS.
We value you as a member, and we are committed to making Netflix the best place to get your movies & TV shows.
The Netflix Team

The “respectfully” was a nice touch, but unnecessary. You showed your respect by listening.

Now, about some of those videos that still aren’t yet available on Netflix…

5 thoughts on “Netflix listened! ‘No Qwikster.’ I’m impressed…

  1. Brad

    Not that Reed Hastings is entirely reformed. In that NYT link, he is quoted as saying, “Consumers value the simplicity Netflix has always offered and we respect that. There is a difference between moving quickly — which Netflix has done very well for years — and moving too fast, which is what we did in this case.”

    In other words, it’s still the thing to do. I just have to speak more slowly with people like you…

  2. Steven Davis

    I’m still not renewing my subscription. I guess I’ll just have to live not watching that one $30 DVD every three months.

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